Welcome to Cheap Trim Lore Store’s FAQ section! We’ve compiled answers to the most common questions about our premium activewear, shipping policies, and more. Can’t find what you’re looking for? Email our Philadelphia team at [email protected].

About Our Products

What types of activewear do you offer?
We specialize in premium yet affordable activewear including:
  • Sculpting bras and tops for all body types
  • Versatile dresses that transition from office to yoga
  • Performance-ready bottoms for every workout
  • Stylish jackets and coverups
  • Comfortable onesies and dresses
Our collections like Airlift and Alosoft feature salon-quality fabrics designed for year-round wear.
Are your products true to size?
Yes! We’re proud to offer size-inclusive activewear with precise sizing. Each product page includes detailed measurement charts. If between sizes, we recommend sizing up for comfort during workouts.
How do I care for my activewear?
For longest wear:
  • Machine wash cold with similar colors
  • Use mild detergent (avoid fabric softeners)
  • Line dry or tumble dry low
  • Iron on low heat if needed
Proper care maintains the shape and performance of our premium fabrics.

Shipping & Delivery

Where do you ship?
We offer effortless global delivery to most countries (excluding some Asian and remote regions). Our Philadelphia-based team handles all customs documentation for international orders.
What are my shipping options?
🚀 Standard Shipping ($12.95)
– Processing: 1-2 business days
– Carrier: DHL or FedEx
– Delivery: 10-15 business days after dispatch
– Full tracking included

🎁 Free Shipping (Orders Over $50)
– Processing: 1-2 business days
– Carrier: EMS
– Delivery: 15-25 business days after dispatch
Pro Tip: Combine orders with friends to unlock free shipping!
How can I track my order?
You’ll receive tracking information via email as soon as your order leaves our warehouse. Track directly through the carrier’s website (DHL, FedEx, or EMS) using your provided tracking number.

Returns & Exchanges

What is your return policy?
We offer a 15-day return window from the date of delivery. Items must be:
  • Unworn with original tags attached
  • In original packaging
  • Not damaged or altered
Contact us at [email protected] to initiate a return.
Do you offer exchanges?
Currently, we process returns only. For a different size or color, please place a new order and return the original item following our return policy.
How long do refunds take?
Once we receive your return, processing takes 3-5 business days. Refunds appear in your original payment method within 7-10 business days after processing.

Payment & Account

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed.
Is my payment information secure?
Absolutely! We use industry-standard encryption for all transactions. We never store your full payment details on our servers.
Do you offer gift cards or store credit?
Not currently, but we’re working on this feature! Subscribe to our newsletter for updates on new offerings.

Contact & Support

How can I contact customer service?
Our Philadelphia-based team is happy to help! Email us at [email protected] for any questions about:
  • Order status
  • Product recommendations
  • Returns
  • Special requests
We typically respond within 24 hours on business days.
What are your business hours?
Our customer service team is available Monday-Friday, 9AM-5PM EST. Orders are processed daily (including weekends) for fastest delivery.
Where is your company located?
Our headquarters and warehouse are at:
2475 Cityview Drive, Philadelphia, US 19103
All orders ship from this location.

Thank you for choosing Cheap Trim Lore Store for your premium activewear needs! We’re committed to bringing you affordable luxury with effortless global delivery. Happy shopping! ✨