At Cheap Trim Lore Store, we want you to love your premium activewear as much as we do. If your Airlift leggings don’t lift your spirits or your Alosoft bra isn’t soft on your expectations, our flexible returns policy has you covered.

Our Return Promise

We offer 15-day returns from the delivery date for unworn, unwashed items with tags attached. Because we know that perfect fit matters whether you’re in downward dog or just lounging in our onesies.

How to Return or Exchange

Step 1: Initiate Your Return

Email our Philadelphia support team at [email protected] within 15 days of receiving your order with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Whether you prefer refund or exchange

Step 2: Wait for Authorization

Our team will respond within 48 hours with:

  • Return authorization number
  • Shipping instructions (we cover return shipping for defective items)
  • International return address (if applicable)

Step 3: Ship Your Return

Package your items securely with the original tags attached. We recommend using a trackable shipping method as we can’t process returns we don’t receive.

Step 4: Receive Your Refund or Exchange

Once we receive and inspect your return (typically within 5 business days):

  • Refunds: Processed to your original payment method within 3-5 business days
  • Exchanges: Shipped within 2 business days (subject to availability)

Return Request Template

Subject: Return Request for Order #[Your Order Number] Dear Cheap Trim Lore Store Team, I would like to request a return/exchange for my recent order: Order Number: [Insert] Item(s) for Return: [Product Name, Size, Color] Reason for Return: [Fit Issue, Defect, etc.] Preferred Resolution: [Refund / Exchange for Size ___ / Exchange for Product ___] Please advise on next steps. I’ve reviewed the return policy and confirm the items are unworn with tags attached. Best regards, [Your Full Name] [Your Email Address] [Your Shipping Address]

Refund Details

Your refund will be processed to your original payment method (Visa, MasterCard, JCB, or PayPal):

  • Credit card refunds: 3-5 business days after processing (bank processing times may vary)
  • PayPal refunds: Typically appear within 24 hours

Original shipping fees are non-refundable unless the return is due to our error.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Bras with removed hygiene liners
  • Onesies with detached tags
  • Any items showing signs of wear or washing

International Returns

Our global customers (excluding certain Asian and remote regions) should note:

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional charges

Still Have Questions?

Our Philadelphia team is here to help! Contact us at [email protected] or:

Cheap Trim Lore Store
2475 Cityview Drive
Philadelphia, US 19103

We’re committed to making your returns as effortless as our activewear makes your workout.