At Cheap Trim Lore Store, we’re committed to making your activewear experience as seamless as our high-performance fabrics. Whether you’re stretching in our Airlift leggings or lounging in cozy onesies, we’ve got your back with transparent shipping and hassle-free returns.
Shipping Information
Fast & Reliable Delivery Worldwide (excluding certain Asian and remote regions)
Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Options
- Standard Shipping ($12.95)
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after shipment
- Includes tracking and insurance
- Free Shipping (Orders over $50)
- Carrier: EMS
- Delivery time: 15-25 business days after shipment
- Includes basic tracking
Note: Delivery times may vary during peak seasons or due to customs processing. International customers may be responsible for customs duties.
Our Flexible Returns Policy
We stand behind our premium activewear, but understand that sometimes things don’t work out. That’s why we offer a 15-day return window from the delivery date for unworn, unwashed items with tags attached.
Return Process Made Simple
Step 1: Initiate Your Return
Email our Philadelphia support team at [email protected] within 15 days of receiving your order with:
- Your order number
- Item(s) you wish to return/exchange
- Reason for return
- Whether you prefer refund or exchange
Step 2: Wait for Authorization
Our team will respond within 48 hours with:
- Return authorization number
- Shipping instructions (we cover return shipping for defective items)
- International return address (if applicable)
Step 3: Ship Your Return
Package your items securely with the original tags attached. We recommend using a trackable shipping method as we can’t process returns we don’t receive.
Step 4: Receive Your Refund or Exchange
Once we receive and inspect your return (typically within 5 business days):
- Refunds: Processed to your original payment method within 3-5 business days
- Exchanges: Shipped within 2 business days (subject to availability)
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Bras with removed hygiene liners
- Onesies with detached tags
- Any items showing signs of wear or washing
Refund Details
Your refund will be processed to your original payment method (Visa, MasterCard, JCB, or PayPal):
- Credit card refunds: 3-5 business days after processing (bank processing times may vary)
- PayPal refunds: Typically appear within 24 hours
Original shipping fees are non-refundable unless the return is due to our error.
International Returns
Our global customers should note:
- Return shipping costs are the customer’s responsibility
- Customs fees are non-refundable
- Please mark the package as “Returned Goods” to avoid additional charges
Need Help? Our Philadelphia team is here for you! Contact us at [email protected] or visit our store at:
Cheap Trim Lore Store
2475 Cityview Drive
Philadelphia, US 19103
We’re committed to making your returns as effortless as our activewear makes your workout. Now go ahead – shop with confidence!
